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Sign out of the Creative Cloud desktop app and then close it.

To resolve this, either follow Adobe's instructions for Named User Licenses or follow the instructions below:

#Adobe pro dc for mac installation stuk at 9.2% serial number#

Mac Acrobat error: If you receive a “ Sorry, something went wrong” error message after opening or installing Acrobat (or an error message about a maximum allowed serial number usage), it is because you may have had an old Adobe install that used Adobe's now discontinued serialized licenses. Optionally, i f you have admin privileges on the computer, you can run the setup file as admin by right-clicking it and selecting Run as administrator from the menu that appears.

#Adobe pro dc for mac installation stuk at 9.2% manual#

Manual installation in Windows: Open the Build folder and run the setup file to begin the installation.Run the installer as admin in Windows: If you have admin privileges on your computer, you can run the installer as admin by right-clicking InstallCC batch file and selecting Run as administrator from the menu that appears.Another option is to restart the computer before installing the Creative Cloud desktop app. If you get an installation failure, make sure you don't have any other applications running or any pending system updates in the background while installing the Creative Cloud desktop app.To avoid this, try running the installer from your desktop or from a directory with a short name. In Windows, if the extracted installer is located in a folder with a long file name, is nested within too many folders, or is running from a network drive, there is a much higher chance the installation will fail.Next, use the Creative Cloud Cleaner Toolto remove traces of the Adobe apps that may remain, restart the computer, and then try installing the Creative Cloud desktop app again. If you believe this to be the case, uninstall all Adobe applications from the computer and then restart the computer. Sometimes, existing Adobe app installs may cause the Creative Cloud desktop app to fail to install.

#Adobe pro dc for mac installation stuk at 9.2% how to#

To resolve this, please follow the instructions under the " How to open an app that hasn’t been notarized or is from an unidentified developer" section of this page.

In Mac, if you receive a " can't be opened" error message and can't install the Adobe Creative Cloud, it is likely due to Apple's security settings in newer versions of macOS.

If you don't know what version of Windows you have, please follow this guide.

If you have a 32-bit version of Windows, please download this Creative Cloud desktop app installer and then follow steps 2-5 in the Windows installation instructions.

Section A (UMBC owned computers only): Issues installing the Adobe Creative Cloud NOTE: The Creative Cloud desktop app will often be referred to as the Adobe Creative Cloud. Section B applies to all Adobe installations (UMBC owned computers and personal non-UMBC owned faculty/staff computers). The suggestions listed below are in no particular order, they are only numbered just for easy reference. If you have issues installing the Creative Cloud desktop app, please refer to the troubleshooting guide below or submit an RT ticket to receive assistance. If that is the case, please install and sign in to the Creative Cloud desktop app using the instructions for UMBC owned computers here. If you don't have the Creative Cloud desktop app and are not signed in to it, you will likely receive an expiration notice, a message to buy a license, or a sign in prompt when you open up any Adobe app.

#Adobe pro dc for mac installation stuk at 9.2% trial#

If you signed in correctly to the Adobe Creative Cloud and still only have access to trial versions of apps, please follow suggestion 2 (Apps showing up as trial versions or Adobe purchase prompts) in Section B of the troubleshooting guide below. For UMBC owned computers: If the Creative Cloud desktop app is already on the computer (it is named Adobe Creative Cloud and can be found in either the Desktop or Start Menu in Windows or the Applications folder in Mac), you must sign as explained in suggestion 1 (How to correctly sign in to the Adobe Creative Cloud) in Section B of the troubleshooting guide below.